The brainchild of Robert Alonso,
Alonso Consulting, Inc. is a technical services firm
that designs and develops applications
for PCs and the web.
It also provides consulting
and a variety of other related and ancillary services.
Robert Alonso founded Alonso Consulting’s
predecessor on June 11, 1987. The company’s first
office consisted of a fold out table in a one-bedroom
apartment in Nutley, NJ. Even starting from those humble
beginnings, the firm had huge success. The first client
was Exxon in Florham Park, NJ., GE Capital and later
Dun & Bradstreet and Medco followed this initial
client. The income from these one person consulting
engagements provided Alonso Consulting with a solid
financial foundation and a breadth of experience that
has propelled a lasting success.
In early 1995, the company opened an office
in Fairfield, NJ, hired its first full-time employee,
and began expanding into off site development. Skinder-Strauss
Associates; whose publisher had been a client while
working as an executive at Dun & Bradstreet, became
the first off site development client. The project that
the firm was hired to design and develop was a software
version of the Lawyers Diary & Manual that up to
this point had only been published on paper. The Lawyers
Diary & Manual became the firm’s first off
site development project and a huge success. Alonso
Consulting developed an application that was graphically
intuitive, attractive and highly functional. In addition
to developing the application, the firm also provided
Client Expansion & Retention
During 1995, the firm expanded to multiple
client relationships and to four employees. One of those
clients was Kline & Company, then in Fairfield and
now in Little Falls, NJ. Another was Maypak, Inc. in
Wayne, NJ. We are very proud of the fact that Skinder-Strauss
Associates, Kline & Company and Maypak, Inc.
are still clients in 2006—eleven years later.
Kline began as a small development project and has expanded
over the years to include several development projects
on the desktop
We currently host an application that we developed for
the company. We also helped upgrade their entire data
center and provide technical
support under contract. In 1995, we installed
wiring and several state of the art PCs for Maypak.
In 2005, we installed new machines, a server, additional
wiring and began hosting Maypak’s web site.
Year after year, the firm has expanded
relationships, added important clients and made progress
towards fulfilling its mission of expanding geographically.
In 1996, the firm acquired AT&T and The BOC Group
as clients. In 1998, Prudential used us for Intranet
and report development work. The Skinder-Strauss relationship
led us to acquiring New Jersey Lawyers Service as client
as well as American Clerical in New York and indirectly
to getting The Riverside Company as a client.
The Riverside Company is the largest private
equity firm investing in premier companies at the smaller
end of the middle market. It hired Alonso Consulting
personnel in 1999 and 2003 to evaluate the IT department’s
of Conferon in Twinsburg, OH, Jackson Marketing Group
in Atlanta, GA and ExpoExchange in Frederick, MD and
ITS in Illinois. Robert Alonso personally evaluated
the technology and personnel at Conferon and Jackson
Marketing Group. A team of three Alonso Consulting employees
and a former employee evaluated ExpoExchange and ITS.
We produced a document that was used for due diligence
in the acquisition and merger of these firms into what
is now known as Conferon Global Services, Inc.
Alonso Consulting began exploring ways to expand
through Internet use and services related to the Internet
beginning in 1995. It was because of this early start
that the company was able to acquire the six-letter
domain www.alonso.com. We began hosting our own web
site on a slow speed digital line and quickly expanded
to a high speed connection through which we host web
sites and e-mail for close to 50 clients with more than
700 e-mail accounts. An additional cable modem based
connection has enabled us to expand into disaster recovery
services by providing our client with a way to back
up their changed data over the Internet to a server
in our data center. Our data center is now used for
providing a range of Internet related services that
are reliable and well supported by Alonso Consulting.
Employee Retention & Mission Statement
Alonso Consulting has been able to service
many clients and retain them as clients by focusing
on treating the client as you would treat a friend.
For many years, Alonso Consulting’s web site prominently
displayed the following mission:
Our mission is to create products
that deliver benefits to our clients that are meaningful
and quantifiable. We will couple these products with
the highest quality service and support so that our
clients can concentrate on their priorities and not
have to consider the technology. These products and
services will be delivered with the care and dedication
that would be expected from a friend.
This remains our mission. We are
able to deliver on this mission because we have been
very successful at retaining qualified and dedicated
employees. Our top three employees have been with the
company for a combined total in excess of 20 years (this
does not include the founder).
Alonso Consulting continues to expand by retaining
important clients and by establishing offices in other
locations. In 2005, the firm began operating in Las
Vegas, NV by using office space occupied by a related
company, Advantage Fund Raising, Inc. It is our hope
that this will become a major growth spot for us and
that we can establish an independent office with separate
staff and management in 2006.
Alonso Consulting has completed
assignments in the geographical locations annotated
with a flag in the image that follows:
We have also provided telephone
support for United States based clients with offices
in Canada, England, Belgium, Japan, and Brazil. We also
provide e-mail hosting services for the Chinese branch
of a United States based client and for a Costa Rican
The future looks excellent
for Alonso Consulting, Inc. We have highly experienced
people, loyal customers and a firm understanding of
what it takes to keep a business moving in the right
direction: customer service.